"I purchased a condo in Fort Myers, FL a few years ago and it was equipped with Slimfold Doors. I needed some part for these doors and therefore I contacted your Customer Service Technician, Liz Kidd. In my 50 years out of college, I have never been helped by a person with such a thorough knowledge of the product they represented and such courtesy and helpfulness as I was shown by Ms. Kidd. She and Dunbarton have portrayed to me the finest in Customer Service. Because of this, I will promote your fine product to the maximum extent that I can."
"I contacted your sales rep, Mr. Smith, who gave me a name of a distributor. (This company is about 2 hours away from us.) It so happened he had the exact door in stock and was going to be in our area making a delivery next week. What luck! The best part of the story was that the very next morning the man called me, stated he was in the area and had the door. My husband and I installed it that afternoon. It is beautiful!
Our hotel was constructed using a significant quantity of your doorframes, casings and bi-fold doors throughout its 9 floors and 258 guest suites. These products have performed exceptionally well over the past 4 years since installation and have proven to be remarkably maintenance-free. From the standpoint of the maintenance personnel whose responsibility it is to support your product year after year in an environment of heavy use and abuse, we truly value its durability and performance.
When I started the pre-design (hotel property), one mission was to find the right products for this hotel. After looking at many products, I decided on using Rediframe Fixed Frame pre-finished doorframes and Colonial casing. I also chose Dunbarton's Series 4050 Steel Framed Sliding Mirror doors and the Series 4400 Steel Framed Bifold Mirrored doors. During the construction phase, the contractor left the frames and casing off, until all the cabinetry was installed, and the walls painted. Just before the carpet was installed in the rooms and corridor, the contractor installed the doorframes and casing, saving them from being scratched or damaged, before the opening. (The door installers) thought that your service support was the best they had ever experienced.
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